Privacy Policy of Koffie & Kletsen
Version: August 19, 2026
In this privacy policy, we explain how Koffie & Kletsen handles the personal data processed via www.koffieenkletsen.be. Your privacy is important to us: we handle your data carefully and confidentially, in accordance with the General Data Protection Regulation (GDPR) and the Belgian Act of 30 July 2018 on the protection of natural persons concerning the processing of personal data. This policy was last updated on the date mentioned above.
1. What Personal Data We Process
1.1 Koffie & Kletsen processes personal data of visitors and customers of www.koffieenkletsen.be when they use our services or provide this data to us themselves.
1.2 Depending on your use of www.koffieenkletsen.be, this includes, for example, your first and last name, your email address and phone number, address details, data filled in on a contact or order form, and technical data such as your IP address and browsing behavior.
1.3 We limit ourselves to the data that is genuinely necessary for the purposes described below (data minimization).
2. Purposes and Legal Bases
2.1 Koffie & Kletsen processes your personal data to handle your inquiry or order, perform an agreement, provide requested information, and improve our website and services.
2.2 Every processing activity relies on a valid legal basis under the GDPR: the performance of a contract, a legal obligation, your consent, or our legitimate interest following a careful balancing of interests.
2.3 If we process data based on your consent, you can withdraw it at any time.
3. Sharing with Third Parties and Processors
3.1 Koffie & Kletsen does not sell your data and only passes it on when necessary to perform our agreement with you or to comply with a legal obligation.
3.2 We conclude a data processing agreement with parties processing data on our behalf (such as our hosting partner, email provider, and payment service provider) to ensure they guarantee the same level of security and confidentiality.
3.3 Koffie & Kletsen remains responsible for these processing operations.
4. Cookies and Similar Technologies
4.1 www.koffieenkletsen.be uses functional and analytical cookies. Functional cookies are necessary for the website to function properly and are placed without consent.
4.2 For tracking and marketing cookies, we request your prior consent in line with the Belgian framework for electronic communications (the ePrivacy rules and the Code of Economic Law) and the cookie recommendations of the Data Protection Authority.
4.3 You can always manage or delete cookies via your browser settings or via our cookie preferences.
5. How We Secure Your Data
5.1 Koffie & Kletsen takes the protection of your data seriously and takes appropriate technical and organizational measures against misuse, loss, unauthorized access, and unwanted disclosure.
5.2 Our website uses a secure connection (TLS/SSL), and access to data is restricted to authorized persons.
5.3 If you suspect that your data is not properly secured or notice signs of misuse, please contact us at info@koffieenkletsen.be.
6. Your Rights (Access, Correction, Erasure)
6.1 You have the right to access, correct, or erase your personal data. In addition, you have the right to object to processing, request restriction of processing, and request data portability.
6.2 You can send a request for access, correction, erasure, or portability to info@koffieenkletsen.be. Koffie & Kletsen will respond as soon as possible and at the latest within one month of receipt.
6.3 To ensure that the request was made by you, we may ask you for additional identification.
7. Contact and Right to Complain
7.1 The data controller is Koffie & Kletsen Limme Peeters, with enterprise number BE1026.194.870. If you have questions about this privacy policy, you can reach us at info@koffieenkletsen.be.
7.2 Koffie & Kletsen informs you that you have the right to lodge a complaint with the Belgian supervisory authority, the Belgian Data Protection Authority (GBA / APD), Drukpersstraat 35, 1000 Brussels. This can be done via dataprotectionauthority.be.).
8. Payment and Order Details
8.1 To process orders, Koffie & Kletsen processes name, address, and order details. Payments are handled via an external, certified payment service provider (PSP).
8.2 We do not store complete credit or debit card details ourselves. The payment service provider processes these according to applicable security standards.
9. Changes to This Privacy Policy
9.1 Koffie & Kletsen may update this privacy policy. Changes will be published on www.koffieenkletsen.be.
9.2 We recommend checking this policy occasionally so that you are aware of the most current version.
Do you have any questions after reading this privacy policy? Please contact us at info@koffieenkletsen.be. This policy serves as a general starting point and does not constitute legal advice; always align the content with your specific situation.